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#SPARROW FUNERAL HOME HOW TO#

Lacquette's family says the situation is being made worse without any answers from Monkman, as no one had heard from him since her funeral.

He is suing those families, but he still has debts to pay in the meantime, he added. Monkman said he did receive the cheque from Manitoba Public Insurance, but he had to use the money to pay other outstanding bills to keep his business afloat.Īccording to Monkman, he is owed about $30,000 from other families and several Manitoba First Nations, who have not paid their bills. "Where's the compassion, empathy?" Funeral home trying to stay afloatįuneral home director Curtis Monkman told CBC News he feels terrible that the bills have not been paid yet. "How could someone do that to someone else, especially in a time of mourning and loss?" said Wanda Ducharme, Lacquette's sister. Until Brookside Cemetery is paid for the burial costs, Lacquette's family is not allowed to place a headstone at her grave site.įor the time being, a numbered sign and a bouquet of orange flowers mark her resting place. The family says more than $3,000 in expenses are outstanding.

(CBC)Lacquette, 51, died after she was struck by a Winnipeg Transit bus while cycling in September.Īccording to her family, Manitoba Public Insurance covered the funeral expenses and mailed a cheque to the funeral home, but the home has not paid the church or cemetery.

#SPARROW FUNERAL HOME HOW TO#

For more information on the Funeral Rule and how to file a claim in your state, click here.Joyce Swain, Lacquette's mother, says Manitoba Public Insurance covered the funeral expenses and mailed a cheque to the funeral home, but the funeral home has not paid the church or cemetery. We help out clients fight for their federal rights. IMPORTANT: If you are observing any violation of the Funeral Rule, please contact us. We recommend requesting a “General Price List” from the funeral home and comparing those prices with ours. State Licensing Boards in all 50 states have the right to (and do) discipline Funeral Directors for dishonesty and misrepresentation, and Federal law also prohibits dishonest, deceptive, and unfair acts and practices

Other kinds of misrepresentations, such as to the quality of caskets or coffins bought online, or the likelihood of damages in transit, are also illegal. Consumer protection laws in most states also prohibit such deceptive practices.

The funeral home may not lie about or misrepresent funeral or cemetery laws, rules, or regulations - if you are told something is required by law, ask for a copy of the law.

You cannot be required to purchase any goods or services that are not required by law - funeral homes are allowed to charge one non-declinable “basic” fee, but only one, and this should be for basic or required goods and services.

You cannot be charged an additional fee if you supply the casket - federal law prohibits funeral directors from charging “casket-handling” or other fees for people who purchase their casket online.

Funeral providers cannot refuse to use a casket or coffin you bought online, or put unreasonable or onerous restrictions on when it must be delivered or who must receive delivery.

Buying a casket or coffin for sale online and arranging delivery to your selected Funeral Home for use in a Funeral Service is legal in all 50 States.

The Funeral Rule as set forth by the Federal Trade Commission (FTC) ensures that consumers have the right to provide a casket by their own means, without penalty.